Multi-tenant CMMS for process plants

Strength at the core of every machine.

Run maintenance like a modern operation. FirmiCore replaces WhatsApp messages, paper logbooks, and spreadsheets with one connected system: machines, breakdowns, work orders, PM, spares, contractors, shift handovers, training, safety, and reporting, so every role works from the same real-time picture.

9
Role-based workspaces
20+
Feature modules
0-100
Machine health score
Real-time
Firebase-backed sync
Line 3, Packaging
Live floor status
● Live
Machine health score
87/ 100
MOE composite
74/ 100
Critical
1
Major
2
Minor
4
#A-114 Conveyor Motor
Reported 2 min ago · Critical
Reported
#A-098 Hydraulic Press
Technician assigned · 14 min ago
In Progress
At a glance

What FirmiCore is, in one paragraph.

Firmicore is a multi-tenant, mobile-first CMMS (computerised maintenance management system) for manufacturing and process plants, covering machine registry, breakdown tracking, work orders, preventive maintenance, spare parts, contractors, shift handovers, training, safety, and reporting in one system.

FirmiCore product facts
ProductFirmicore, a multi-tenant CMMS for manufacturing and process plants
CategoryComputerised maintenance management system (CMMS)
Made byLumora Ventures Pvt Ltd, Kuliyapitiya, Sri Lanka
DeploymentCloud-hosted on Firebase; no on-site servers
PlatformWeb and mobile browsers, including shared floor tablets
Pricing4 tiers: $29, $59 and $249 per month, plus Enterprise (contact sales); 20% off annual
Feature modules20+, including 12 core modules
Role workspaces9, from plant manager to trainee
Triage languagesEnglish, Sinhala, Tamil, Bengali
Typical industriesFood & beverage, dairy, pharmaceuticals, packaging, textiles, chemicals
Reporting15+ report types, exportable to PDF, Excel, and Google Sheets
Time to first valuePilot on one line or site, then scale across sites
The problem

Records scattered. Maintenance reactive. Nothing tracked until it breaks.

Scattered records

Notebooks, Excel sheets, and group chats hold the plant's maintenance history, nowhere connected.

Reactive maintenance

No visibility into machine health until something breaks, so every fix starts from zero.

Slow handovers

Shift changes lose context on open issues and safety incidents between the outgoing and incoming crew.

Stock surprises

Critical spares run out with no early warning, stalling a repair that was otherwise ready to go.

No accountability trail

Work gets completed with no sign-off, no cost capture, and no audit trail behind it.

The differentiator

Guided Triage: multilingual, branching, built by your own supervisors.

Branching troubleshooting trees in English, Sinhala, Tamil and Bengali let any operator safely diagnose and react to a fault, no waiting for a technician to arrive before something happens. A supervisor-facing authoring tool lets your team build custom triage flows per machine, without engineering help.

01

Multilingual trees

Branching troubleshooting flows in English, Sinhala, Tamil, and Bengali.

02

Safe operator diagnosis

Any operator can safely diagnose and react to a fault without waiting on a technician.

03

Supervisor authoring

Supervisors build and edit custom triage flows per machine, no engineering help needed.

04

A real differentiator

No other CMMS in this class ships guided, multilingual triage as a core workflow.

Core modules

Twenty-plus feature modules. One connected system.

01

Machine Registry

Full asset register, QR codes, documents, spare-parts links, and an automatic 0-100 health score.

02

Breakdown Management

Kanban board, severity/type/root-cause tracking, push/SMS/email/in-app alerts, QR-triggered reporting.

03

Work Orders

Full lifecycle from Draft to Closed, multi-technician checklists, time-segment tracking, parts requests, supervisor sign-off queue.

04

Preventive Maintenance

Calendar- or meter-based schedules, PM calendar view, compliance dashboard with per-machine/technician trends.

05

Inventory & Parts

Categorized catalog, multi-stage approval workflow, stock movement log, purchase orders, supplier management, Excel import.

06

Contractors

Registry, job tracking, invoice comparison, four-dimension performance rating: speed, quality, professionalism, communication.

07

Shift Handovers

Auto-compiled structured reports: pending work orders, ongoing breakdowns, low-stock alerts, watch-machine flags.

08

Training & Certification

Module libraries, quizzes, assignment tracking, trainee onboarding programme, auto-issued certificates.

09

Guided Triage

Multilingual (EN/SI/TA/BN) branching troubleshooting trees with a supervisor authoring tool.

10

Safety Workspace

Incident/near-miss/hazard reporting, permit-to-work with precautions, safety training calendar, safety analytics.

11

Reports & Analytics

One-click PDF/Excel/Google Sheets exports across 15+ report types, cross-module KPI dashboard.

12

MOE Dashboard

Single composite Machine Overall Effectiveness score blending availability, maintenance compliance, reliability, and health, with critical-machine alerts.

Built for every role

Nine role-based workspaces. Exactly the access each one needs.

Plant Manager / Admin

Company-wide dashboards, analytics, approvals, billing, full configuration control.

Maintenance Supervisor

Work order assignment, sign-off queue, PM oversight, shift handovers, team performance.

Technician

My Work Orders, breakdown response, PM checklists, parts requests, guided triage.

Store Keeper

Inventory catalog, stock movements, purchase orders, low-stock alerts, supplier management.

HR / Training Officer

Training module library, assignment tracking, trainee programmes, compliance reporting.

Safety Officer

Safety dashboard, incident/near-miss register, permit-to-work, safety training calendar & analytics.

Floor Operator

Fast breakdown reporting (incl. QR-triggered), guided troubleshooting, shift view.

Trainee

Structured onboarding programme, quizzes, weekend self-reports, certificates.

Who it's for

Manufacturing and process plants running mid-to-large equipment fleets.

Food & BeverageDairyPharmaceuticalsPackagingTextilesChemicals
Why plants choose FirmiCore

One system, real-time by default, ready for audit from day one.

One system, every module, nothing else to reconcile
Real-time by default, backed by Firebase sync
Health scoring that predicts risk before it breaks
Nothing lost at shift change
Audit-ready from day one
Deploys fast, live in days, not months
Pricing

Four tiers, scaled by fleet size and users.

All limits and prices are indicative: confirm exact figures with sales before quoting a customer.

Basic

$29/mo
$278/year, 20% off monthly
10 machines · 10 inventory items · 10 PM schedules · 5 users
Core maintenance only
Start trial

Workshop

$59/mo
$566/year, 20% off monthly
100 machines · 10,000 items · unlimited PM · 20 users
Contractor management
Shift handover, training & safety
PM compliance dashboard
Basic analytics
Start trial
MOST POPULAR

Factory Pro

$249/mo
$2,390/year, 20% off monthly
1,500 machines · unlimited inventory & PM · 100 users
Everything in Workshop
MOE trend analytics
Machine comparison
Start trial

Enterprise

Contact Sales
Unlimited machines, inventory, PM, users
TPM maturity roadmap & 5S scorecard
Multi-site management
Advanced reports hub
SSO/SAML, custom integrations & API
Dedicated support & SLA
Talk to sales
Deployment & security

Multi-tenant by design. Nothing crosses a tenant boundary.

Multi-tenant by design

Data never crosses a tenant boundary: each plant's data is fully isolated.

Cloud-hosted on Firebase

Auth, Firestore, Storage, and Cloud Functions power the platform.

Enforced access control

Role-based access is checked on every route and every write.

No on-site infrastructure

Nothing to rack, patch, or maintain on the plant floor.

How you get started

From discovery call to full deployment.

01

Discovery call

30 minutes on fleet size, sites, and your current process.

02

Guided demo

Tailored to supervisor, store keeper, technician, or manager roles.

03

Pilot rollout

Go live on one line or site first.

04

Full deployment

Scale across sites, with roles pre-configured.

Common questions

Straight answers about pricing, rollout, and what makes it different.

What is Firmicore?

Firmicore is a multi-tenant, mobile-first CMMS (computerised maintenance management system) for manufacturing and process plants, covering machine registry, breakdown tracking, work orders, preventive maintenance, spare parts, contractors, shift handovers, training, safety, and reporting in one system.

How much does Firmicore cost?

Firmicore has four tiers. Basic is $29/month for 10 machines and 5 users, Workshop is $59/month for 100 machines and 20 users, Factory Pro is $249/month for 1,500 machines and 100 users, and Enterprise is quoted by sales for unlimited machines and users. Annual billing takes 20% off the monthly rate. Prices are indicative; confirm exact figures with sales before quoting a customer.

Is Firmicore priced per machine or per user?

Firmicore tiers are scaled by both registered machines and user seats, so a plant with many operators but a modest asset fleet is not billed per head the way a purely per-user CMMS would bill it. Each tier states its machine limit, inventory limit, preventive maintenance limit, and user limit.

What makes Firmicore different from other CMMS products?

Guided Triage. Firmicore ships branching, multilingual troubleshooting trees as a core workflow, so a floor operator can safely diagnose and react to a fault before a technician arrives, and supervisors can author the flows per machine without engineering help. Most CMMS products in this price class treat troubleshooting as an attached document rather than a guided workflow.

What languages does Firmicore support?

Guided Triage flows run in English, Sinhala, Tamil, and Bengali, which covers the operator languages common on South Asian and Southeast Asian plant floors.

Who uses Firmicore?

Manufacturing and process plants running mid-to-large equipment fleets: food and beverage, dairy, pharmaceuticals, packaging, textiles, and chemicals. Inside a plant, Firmicore has nine role-based workspaces for plant managers and admins, maintenance supervisors, technicians, store keepers, HR and training officers, safety officers, floor operators, and trainees.

Can an operator report a breakdown without logging in to a desktop?

Yes. Every machine in the registry carries a QR code, and scanning it opens breakdown reporting for that specific asset, so the report is attached to the right machine without anyone typing an asset number. This is designed for shared floor tablets where operators rotate and there is no persistent personal login.

How is one plant's data kept separate from another's?

Firmicore is multi-tenant by design: each tenant's data is isolated, and role-based access control is enforced on every route and every write, not just in the interface. The platform runs on Firebase Auth, Firestore, Storage, and Cloud Functions.

How long does a Firmicore rollout take?

The standard path is a 30-minute discovery call, a guided demo tailored to the role that will use it most, a pilot on one line or one site, then full deployment across sites with roles pre-configured. Plants go live in days rather than months because there is no on-site infrastructure to rack, patch, or maintain.

Does Firmicore replace spreadsheets and WhatsApp groups?

That is the intended replacement. Firmicore consolidates the maintenance records that usually live in notebooks, Excel sheets, and messaging groups into one connected system, so machines, breakdowns, work orders, preventive maintenance, spares, contractors, handovers, training, and safety share the same real-time record and the same audit trail.

What reports can Firmicore produce?

More than 15 report types export in one click to PDF, Excel, or Google Sheets, alongside a cross-module KPI dashboard, a preventive maintenance compliance dashboard, and an MOE (Machine Overall Effectiveness) score that blends availability, maintenance compliance, reliability, and machine health into one composite per machine.

Is there a free trial?

Basic, Workshop, and Factory Pro start with a trial you can begin from the pricing section. Enterprise is quoted and provisioned through sales because it includes multi-site management, SSO/SAML, custom integrations, and an SLA.

Still unsure of a term? The glossary defines 25 maintenance terms used across this site, from MTTR to permit to work.

Book a demo

Pick a slot. We will bring your plant to life.

Tell us your fleet size and the slot that suits you. We tailor the walkthrough to the roles you run, and your meeting link lands in your inbox the moment you book.

  • 30 minutes, not a sales pitch. A working walkthrough on the modules you actually run.
  • Role-tailored. Supervisor, technician, store keeper, or plant manager: we open the workspace you care about.
  • Your numbers. We size the rollout against your machine count and site layout before you commit.
Prefer email? support@firmicore.com
+94 71 999 8500

We default to your device's time zone. Change it if the demo is for another site.

Your meeting link arrives by email the moment you book. No spam, and your details stay with our team.

Strength at the core

Strength at the core
of every machine.

Bring one connected maintenance system to your plant floor.

info@lumoraventures.com  ·  +94 71 999 8500  ·  lumoraventures.com
Kurunegala Road, Kuliyapitiya 60200, Sri Lanka