Maintenance & CMMS glossary.
34 terms used on a plant floor. Each has its own page with a one-sentence definition, the formula where there is one, and the caveat that makes the definition useful in practice. Written for maintenance teams and plant managers comparing systems, not for a certification exam.
A
Asset lifecycle management
SystemsAsset lifecycle management is planning, tracking and making decisions about an asset at every stage of its life, from purchase through maintenance to replacement and disposal.
Read the definition →Asset registry
SystemsAn asset registry is the authoritative list of maintainable equipment, each entry carrying its identifier, location, documents, linked spare parts and maintenance history.
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C
CMMS
SystemsA CMMS, or computerized maintenance management system, is software that records maintenance assets, work orders, preventive maintenance schedules and spare parts use in one connected system.
Read the definition →Condition-based maintenance
StrategyCondition-based maintenance triggers work from an observed asset condition, such as vibration, temperature or a health score crossing a threshold, rather than from a fixed schedule.
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D
Downtime
MetricsDowntime is the time during which equipment is not able to run when it is needed, whether because of a failure or a stop planned in advance.
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E
EAM
SystemsEAM, or enterprise asset management, is software that manages physical assets across their full lifecycle, from acquisition and depreciation to maintenance and disposal.
Read the definition →Equipment maintenance
StrategyEquipment maintenance is the planned and unplanned work that keeps all of a site's equipment, production and supporting, in safe, working condition.
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G
Guided triage
WorkflowGuided triage is a branching troubleshooting flow that walks an operator through safe diagnostic steps, so a fault can be narrowed or made safe before a technician arrives.
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I
Idle time
MetricsIdle time is time when equipment is able to run but is not producing, for example while waiting for material, an operator, an order or a changeover.
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L
Lockout/tagout
SafetyLockout/tagout is the practice of physically isolating and locking an energy source before maintenance work, with a tag identifying who applied the lock.
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M
Machine health score
MetricsA machine health score is a 0 to 100 rating derived from an asset's failure history, maintenance compliance and open issues, used to rank risk across a fleet.
Read the definition →Machine maintenance
StrategyMachine maintenance is the inspection, servicing, adjustment and repair of production machines so that they keep running safely and reliably.
Read the definition →Maintenance backlog
WorkflowMaintenance backlog is the total volume of identified but incomplete work, usually expressed in crew-weeks rather than job count.
Read the definition →MOE
MetricsMOE, or Machine Overall Effectiveness, is the Firmicore composite score that blends availability, maintenance compliance, reliability and machine health into one number per machine.
Read the definition →MRO
SystemsMRO, or maintenance, repair and operations, covers the parts, supplies and services a plant buys to keep running, as opposed to materials that go into the product.
Read the definition →MRO inventory
SystemsMRO inventory is the stock of spare parts and consumables held to support maintenance, repair and operations work rather than to be sold.
Read the definition →MTBF
MetricsMTBF, or mean time between failures, is total operating time divided by the number of failures, and measures reliability rather than repair speed.
Read the definition →MTTA
MetricsMTTA, or mean time to acknowledge, is the average time between a fault being reported and someone accepting responsibility for it.
Read the definition →MTTR
MetricsMTTR, or mean time to repair, is total repair time across incidents divided by the number of repairs, measured over a defined period and set of assets.
Read the definition →Multi-tenancy
SystemsMulti-tenancy is an architecture where one application instance serves many customer organizations while keeping each organization's data fully isolated from the others.
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N
Near miss
SafetyA near miss is an incident that could have caused injury or damage but did not, recorded so the cause can be fixed before it repeats.
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O
OEE
MetricsOEE, or overall equipment effectiveness, is availability multiplied by performance multiplied by quality, expressed as the percentage of planned production time that was truly productive.
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P
Permit to work
SafetyA permit to work is a documented authorization that a specific high-risk job may proceed, listing the precautions taken and the person who accepted them.
Read the definition →Planned maintenance
StrategyPlanned maintenance is any maintenance work that is identified and prepared in advance, with the job defined, parts and people arranged, and the stop agreed with production.
Read the definition →PM compliance
MetricsPM compliance is the percentage of preventive maintenance tasks completed within their scheduled window over a period.
Read the definition →Preventive maintenance
StrategyPreventive maintenance is work scheduled by elapsed time or by meter reading to prevent a failure, rather than work triggered by a failure that already happened.
Read the definition →Proactive maintenance
StrategyProactive maintenance is work done to stop failures from happening, by removing their causes and catching problems early, rather than waiting for equipment to break.
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Q
QR-triggered reporting
WorkflowQR-triggered reporting attaches a fault report to the correct asset by scanning a code fixed to the machine, so the operator does not have to identify it by number.
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R
Reactive maintenance
StrategyReactive maintenance, also called run-to-failure, is repair work that starts only after an asset has already failed.
Read the definition →Root cause
WorkflowA root cause is the underlying condition whose removal prevents a failure from recurring, as distinct from the visible symptom that stopped the machine.
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S
Scheduled maintenance
StrategyScheduled maintenance is work set to happen at fixed intervals, by calendar date or usage, regardless of the asset's current condition.
Read the definition →Shift handover
WorkflowA shift handover is the structured transfer of maintenance context from the outgoing crew to the incoming one: pending jobs, ongoing breakdowns, low stock and machines to watch.
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U
Unplanned downtime
MetricsUnplanned downtime is production time lost to a failure that was not scheduled, measured from the moment output stops to the moment it resumes.
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W
Work order
WorkflowA work order is the record of one maintenance job: what is to be done, on which asset, by whom, with which parts, and what was found.
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Firmicore calculates several of these from your own records.
MTTR, PM compliance, machine health, and MOE are computed from the work your team already records, so the numbers come from the workflow rather than from a monthly spreadsheet exercise.
